Terms and conditions of sale

Last updated: [TO BE FILLED IN: review date]

1. Who sells

The itineraries are sold by [TO BE FILLED IN: legal name], tax number (NIF) [TO BE FILLED IN: tax number (NIF)], address [TO BE FILLED IN: address] (the "seller"). For any question about a purchase, write to parcerias@example.com. Full details are on the Seller information page.

2. What is sold

Travel itineraries as PDF files (digital content not supplied on a tangible medium). Each product page describes the content, the number of days and what is included. Preview images show sample pages and may differ slightly from the final version.

The itineraries are guides with personal suggestions. Opening times, prices and third-party conditions (stays, restaurants, transport) may change after publication: check them before you travel.

3. Prices and payment

• Prices are in euros. VAT exempt under article 53 of the Portuguese VAT Code (CIVA)
• The price charged is the one shown at checkout at the time of purchase.
• We accept MB WAY and Multibanco references, processed by ifthenpay. Your card or account details never go through our site.
• An MB WAY request expires if it is not accepted in the app within the time shown. A Multibanco reference is valid for the period shown on the payment screen. If payment is not made in time, the order is cancelled at no cost.

4. How buying works

1. You choose the itinerary and enter your name, email and, if you want an invoice with your tax number, your NIF.
2. You accept these terms and ask for the content to be delivered right away (see section 6).
3. You pay with MB WAY or Multibanco.
4. Once payment is confirmed, the order is complete and you get the download link.

The contract is concluded when payment is confirmed. The purchase confirmation is sent to the email you gave.

5. Delivery

• After payment, the download link appears on the thank-you page and is sent by email.
• The link is personal and valid for 7 days. During that time you can download the file as often as you need.
• If the link expires or the email does not arrive, request a new one on the Request a new link page with your email and order code.

6. Right of withdrawal

For distance contracts you usually have 14 days to withdraw without giving a reason. That right does not apply to digital content not supplied on a tangible medium once delivery has begun with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal (article 17(1)(m) of Portuguese Decree-Law 24/2014 of 14 February).

At checkout you expressly ask for the itinerary to be delivered right away and confirm that, once you receive it, you lose the right of withdrawal. The purchase cannot be completed without that confirmation. The date and time of your consent are stored with the order and the confirmation is sent by email.

Review: check the current wording of article 17 of DL 24/2014 (amended, among others, by DL 84/2021) and whether the email confirmation meets the "durable medium" requirement.

7. Conformity of the content

The itinerary must match the product page description. If the file does not open, is incomplete or does not match the description, write to parcerias@example.com: we will send a correct version or, if that is not possible, refund what you paid. This does not affect your statutory rights on the conformity of digital content (Decree-Law 84/2021 of 18 October).

8. Permitted use

Each purchase gives you a personal, non-transferable licence to use the itinerary on your trips. You may print it and keep it on your devices. You may not resell, share publicly, copy to other websites or distribute the file, in whole or in part. Texts, photographs and maps are protected by copyright.

9. Invoice

The invoice is issued in the name and with the NIF given at checkout (or to a final consumer, if you give no NIF) and sent to your email.

Review: invoice timing and channel (Portal das Finanças or certified software), as advised by the accountant.

10. Liability

The suggestions in the itineraries are given in good faith and based on personal experience. The seller is not liable for changes to third-party services, or for travel decisions made on the basis of the itinerary, except where the law does not allow this liability to be excluded.

11. Personal data

Order data is processed as explained in the Privacy policy.

12. Complaints and disputes

You can complain through the Livro de Reclamações Eletrónico (the official Portuguese complaints book) or use an alternative consumer dispute resolution body. The list is on Dispute resolution.

13. Applicable law

These terms are governed by Portuguese law, without prejudice to the mandatory consumer protection rules of the country where you live.

The Portuguese version prevails in case of doubt.